Privacy Policy

Effective Date: January 1, 2014
Last Updated: March 3, 2026

MED PREPS LLC (“Company,” “we,” “us,” or “our”) operates the NRCME Prep website located at nrcmeprep.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit the Site, create an account, or use our services. By using the Site, you consent to the practices described in this policy.

We are committed to protecting your privacy and handling your data responsibly. Please read this policy carefully. If you do not agree with our practices, please do not use the Site.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Registration Data: When you create an account, we collect your name, email address, username, and password. We may also collect your professional title or credentials if provided.
  • Payment Information: When you purchase access to the Service, your payment is processed by our third-party payment processor, Stripe, Inc. We receive confirmation of your transaction, including the last four digits of your card, transaction amount, and date. We do not receive, store, or process your full credit card number, CVV, or other sensitive payment credentials on our servers.
  • Communications: If you contact us through our contact form, by email, or through any other channel, we collect your name, email address, and the content of your message.
  • Refund Requests: If you submit a refund request, we collect the information you provide in that request, including your account email and reason for the request.

1.2 Information Collected Automatically

  • Usage Data: We automatically collect information about how you interact with the Service, including pages visited, quizzes taken, questions answered, scores achieved, time spent on pages, and navigation patterns.
  • Device and Technical Data: We collect your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and access times.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your login session, remember your preferences, analyze site usage, and improve performance. See Section 5 for more information about cookies.
  • Log Data: Our servers automatically record information created by your use of the Service, including request details, IP addresses, browser types, referring pages, and timestamps.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To create and maintain your account, provide access to content, track your quiz progress and scores, and deliver the Service you purchased.
  • Payment Processing: To process your purchase, issue receipts, and handle refund requests.
  • Communication: To respond to your inquiries, send account confirmation and purchase receipts, notify you of important changes to the Service or our policies, and provide customer support.
  • Service Improvement: To analyze usage patterns, identify areas for improvement, develop new features, and improve the quality and accuracy of our content.
  • Security and Fraud Prevention: To detect unauthorized access, prevent account sharing, identify fraudulent activity, and protect the security and integrity of the Service.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

We do not sell, rent, or trade your personal information to third parties. We do not send marketing or promotional emails unless you have explicitly opted in to receive them. You may opt out of marketing communications at any time.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

  • Service Providers: We share data with third-party service providers who perform services on our behalf, including payment processing (Stripe), web hosting, and site analytics. These providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site of any change in ownership or use of your personal information.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Third-Party Services

The Service uses the following third-party services that may receive or process your data:

  • Stripe, Inc. (payment processing): Processes payment transactions securely in compliance with PCI-DSS Level 1 standards. See Stripe’s Privacy Policy.
  • Web Hosting Provider: Our hosting provider stores site data, including account information and usage data, on servers located in the United States.
  • LiteSpeed Cache: Used for site performance optimization. Caches page content to improve load times. No personally identifiable information is shared with LiteSpeed Technologies.
  • Rank Math SEO: Used for search engine optimization. May process anonymized site analytics data.

Each third-party provider is subject to its own privacy policy. We encourage you to review their policies. We are not responsible for the privacy practices of third-party services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

  • Essential Cookies: Required for the Site to function properly, including maintaining your login session and processing transactions. These cannot be disabled.
  • Functional Cookies: Remember your preferences and settings to enhance your experience.
  • Analytics Cookies: Help us understand how visitors use the Site, which pages are most popular, and how we can improve the user experience.
  • Performance Cookies: Used by our caching system to deliver content faster.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of the Service, including your ability to log in or access purchased content. For more information about cookies, visit allaboutcookies.org.

6. Data Security

MED PREPS LLC takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your data, including:

  • Encrypted connections (HTTPS/TLS) for all data transmitted between your browser and our servers
  • Secure, hashed password storage
  • Access controls limiting employee and contractor access to personal data on a need-to-know basis
  • Regular security updates to our server infrastructure and software

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You use the Service at your own risk.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove or anonymize your personal information within thirty (30) days, except where we are required by law to retain certain records, such as:

  • Payment transaction records (retained for tax and accounting purposes as required by law)
  • Records necessary for fraud prevention or legal compliance
  • Data required to resolve disputes or enforce our agreements

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Correction: You may request that we correct inaccurate or incomplete personal data.
  • Right to Deletion: You may request that we delete your account and associated personal data, subject to the retention requirements described in Section 7.
  • Right to Opt Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in any email or by contacting us directly.
  • Right to Data Portability: Where technically feasible, you may request a copy of your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us through our contact page. We will respond to verified requests within thirty (30) days. We may ask you to verify your identity before processing your request.

9. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
  • Right to Opt Out of Sale: We do not sell your personal information. If we ever change this practice, we will provide a clear opt-out mechanism.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a CCPA/CPRA request, contact us through our contact page. We will verify your identity before processing the request and respond within 45 days.

10. International Users

The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country. By using the Service, you consent to the transfer of your information to the United States.

If you are a resident of the European Economic Area (EEA) or the United Kingdom, we process your data on the legal basis of contract performance (to deliver the Service you purchased), legitimate interests (to improve and secure the Service), and consent (where applicable). You may withdraw consent at any time by contacting us.

11. Children’s Privacy

The Service is intended for use by adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13 (or 16 in the EEA). If we learn that we have collected personal data from a child under the applicable age, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

MED PREPS LLC may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or by posting a prominent notice on the Site. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

MED PREPS LLC
Email: Contact Us
Website: nrcmeprep.com

We will make every reasonable effort to resolve your concerns promptly.